Terms of Service
Last updated: April 2026
1. What Wyser is
Wyser is an AI-powered reflective companion designed to help you understand your emotional patterns. By using Wyser, you agree to these terms.
2. Important Disclaimer
Wyser is not a substitute for professional mental health care. Wyser does not provide therapy, diagnosis, counselling, or medical advice. It is a reflective tool. It mirrors patterns back to you, but it does not treat conditions.
If you are experiencing a mental health crisis, suicidal thoughts, or need immediate support, please contact:
- Emergency services: 911 (US), 999 (UK), 112 (EU), 112 (India)
- Crisis Text Line: Text HOME to 741741
- National Suicide Prevention Lifeline: 988 (US)
- Samaritans: 116 123 (UK)
- iCall (India): 9152987821
- Vandrevala Foundation (India): 1860-2662-345 (24/7)
- AASRA (India): 9820466726
3. Your Account
You are responsible for maintaining the security of your account credentials. You must be at least 16 years old to use Wyser. You agree to provide accurate information when creating your account.
4. Acceptable Use
You agree not to:
- Use Wyser to harm yourself or others
- Attempt to exploit, reverse-engineer, or interfere with Wyser's systems
- Share your account credentials with others
- Use Wyser for any illegal purpose
5. Your Content
You retain ownership of everything you write in Wyser. Your messages, letters, and reflections are yours. We store them to provide the service and do not claim any ownership or licence over your content beyond what is necessary to operate Wyser.
6. Privacy
Your privacy is central to Wyser. Please review our Privacy Policy for details on how we collect, use, and protect your data.
7. AI-Generated Responses
Wyser's responses are generated by AI language models. While we design Wyser to be thoughtful and emotionally intelligent, AI responses may occasionally be inaccurate, unhelpful, or inappropriate. Wyser does not guarantee the accuracy, completeness, or suitability of any response.
8. Limitation of Liability
Wyser is provided "as is" without warranty of any kind. To the maximum extent permitted by law, we are not liable for any damages arising from your use of Wyser, including but not limited to emotional distress, reliance on AI responses, or decisions made based on Wyser's reflections.
9. Account Termination
You can delete your account at any time from your profile page. We may suspend or terminate accounts that violate these terms. Upon deletion, all your personal data will be permanently removed as described in our Privacy Policy.
10. Changes to These Terms
We may update these terms from time to time. If we make significant changes, we will notify you through the app. Continued use of Wyser after changes constitutes acceptance of the updated terms.
11. Contact
For questions about these terms, contact us at legal@wyser.me.
